Frequently Asked Questions

Our rosaries are crafted with prayer but are not pre-blessed. We encourage you to have your rosary blessed by your local priest — this is a beautiful tradition that makes the rosary personally yours.

Nephrite jade rates 6.5 on the Mohs hardness scale — more durable than steel. Its natural warmth and translucent glow have been revered for over 5,000 years. With regular use, natural oils from your skin enhance its luster over time.

Never. Every Sacred Craft piece is individually handcrafted by our master artisan. No molds, no automation, no shortcuts. Each one is unique — slight variations in jade color, grain, and translucency are marks of authenticity.

We work with nephrite jade, sterling silver (.925), gold-plated brass, olive wood, and genuine gemstones. We carefully select materials from trusted suppliers we have worked with over the years.

Standard pieces ship within 3-5 business days. Custom commissions take 4-8 weeks depending on complexity. We ship worldwide with tracking and insurance included on all orders.

Yes, we ship to over 100 countries. All duties and taxes are calculated at checkout — no surprise fees on delivery. Delivery typically takes 7-14 business days for international orders.

Free shipping is included on all orders over $100 within the United States. International shipping rates are calculated based on destination and package weight.

Absolutely. You will receive a tracking number by email once your order ships. You can also track your order from your account page on our website.

Submit an inquiry describing your vision — it is free and carries no obligation. Our artisan will review your request, select suitable stones, and send you a design concept with a detailed quote within 3 business days. You decide whether to proceed.

Custom jade pieces typically range from $200 to $2,000+ depending on size, complexity, and stone quality. You will receive an exact quote before any commitment. A 50% deposit is required to begin, with the balance due before shipping.

Most custom pieces take 4-8 weeks from approval to completion. Complex sculptures or large pieces may take longer. You will receive progress photos throughout the carving process.

Yes. We can carve any saint, biblical scene, or Catholic symbol. Share reference images, descriptions, or even rough sketches — our artisan will create a design that honors both your vision and the stone's natural character.

We offer a 7-day return window for standard items in their original condition and packaging. Custom commissions cannot be returned unless there is a verified quality defect. Contact us within 7 days of delivery to initiate a return.

Every piece is insured during shipping. If your item arrives damaged, contact us immediately with photos. We will arrange a full replacement or refund at no cost to you — your satisfaction is sacred to us.

Yes, exchanges are welcome within 7 days of delivery. The original item must be in unworn, unused condition with all packaging intact. Contact our team to arrange the exchange.

Clean gently with a soft, damp cloth. Avoid harsh chemicals, ultrasonic cleaners, and prolonged sun exposure. Jade actually improves with regular touch — the oils from your skin enhance its natural luster over time.

Sterling silver will naturally develop a patina over time. Polish with a silver cloth to restore its shine. Store in the anti-tarnish bag provided to slow tarnishing. Remove silver pieces before swimming or bathing.

Catholic tradition teaches that rosaries should never be left on the floor. Store in the velvet pouch provided, hang on a wall hook, or keep in a blessed rosary case. Handle with reverence — it is a sacramental, not merely jewelry.

Browse our Materials page to select your preferred beads, chain, and crucifix. Add them to your cart, then visit the Rosary Designer to configure your custom rosary. Choose assembled (+$30) or DIY kit.

Yes. You can select one material for the Hail Mary beads and a different material for the Our Father beads. This creates a beautiful contrast — for example, jade Hail Mary beads with sterling silver Our Father beads.

Assembled rosaries are strung and knotted by our artisan team ($30 assembly fee). DIY kits include all beads, chain, crucifix, and medal with illustrated stringing instructions — perfect for prayer groups or gifts.